What is Audio Return Channel ARC?

I had a call-out recently that’s worth sharing, because plenty of Telstra customers could run into the same thing. The customer had just switched to the new Telstra Smart Modem 4. Their phones and tablets connected straight away, but their 43-inch Samsung TV, a 2018 model, wouldn’t show the new Wi-Fi network at all. Oddly, […]

TV wifi dropouts can drive you mad, especially when they always seem to happen at the worst moment. A resident in a retirement village in Narrabeen, on the Northern Beaches, called me recently because her TV kept cutting out mid-show. The first thing I checked was the TV itself, but that wasn’t the problem. It […]

One of the first questions people ask when they book is how long it’ll take. As a rough guide, the usual TV installation time for a wall mount, setup and a run-through of how everything works is about two hours. That might sound like a while for putting a TV on a wall, so here’s […]

A TV on a cabinet looks steady enough, until a toddler grabs the edge to pull themselves up. Modern flat TVs sit on small stands, so it doesn’t take much to tip one forward. So here’s how to stop a TV tipping over, from someone who’s been mounting TVs across the Northern Beaches and North […]

Checking the antenna signal strength is one step I never skip on a new TV install. I set up a new LG TV in Mosman, on the North Shore, recently. Once the antenna was connected, I checked the signal on every channel before calling the job finished. It’s easy to skip, but it saves a […]

Do you need expensive HDMI cables? For most homes, the honest answer is no. I’ve been connecting TVs across the Northern Beaches and North Shore since 2002. And the cables I carry in my car are nothing fancy. Here’s what actually matters when you buy one, and what’s just marketing. Why Expensive HDMI Cables Don’t […]